All systems are operational.
You can report an incident by creating a helpdesk ticket.
Last updated 2025-11-18 10:55:24
Main website of Guild of Residential Landlords
View DetailsLast updated 2021-01-20 12:34:19
PRS Accreditation Scheme website
Last updated 2026-01-08 12:18:28
Last updated 2025-09-30 09:37:14
Various services "build" the agreement before it is returned as a PDF
Last updated 2025-07-23 10:18:04
Digital Signing
Last updated 2022-09-07 14:36:08
Last updated 2026-01-08 12:13:42
The tenancy assessment report referencing system
Last updated 2022-08-19 11:53:57
Last updated 2022-06-17 15:18:08
Last updated 2022-06-18 14:49:23
Fixed: If you edit a previously made agreement and add new tenants and have multiple guarantors, the multiple guarantors may not match the newly added tenants. This only affects editing. Creating a new agreement with correct number of tenants does not cause any issue. The issue is in hand and will be fixed soon (expected fix by 25/01/2021)
Fixed: After uploading PDF attachments (gas, EPC, electrical) and go back to edit the agreement later, the files are lost (but look like they are still there). The documents are correctly inserted on first save and build. The issue only arises when edit the same agreement. In this case, you should click "remove" to each one and add them again before building. The issue is in hand and will be fixed soon.
Now fixed: if decimal places are put in a number field such as deposit (e.g. 500.23) the submit button won't work.