Guild of Residential Landlords
Dashboard

All systems are operational.

Guild of Residential Landlords

You can report an incident by creating a helpdesk ticket.

  • https://www.landlordsguild.com

    Last updated 2025-11-18 10:55:24

    Operational

    Main website of Guild of Residential Landlords

    View Details
  • https://prsaccreditation.com

    Last updated 2021-01-20 12:34:19

    Operational

    PRS Accreditation Scheme website

  • docs.landlordsguild.com

    Last updated 2025-12-06 16:26:25

    Operational
  • Merge Data Cloud Services

    Last updated 2025-09-30 09:37:14

    Operational

    Various services "build" the agreement before it is returned as a PDF

  • Digital Signing

    Last updated 2025-07-23 10:18:04

    Operational

    Digital Signing

  • Applicants online application form

    Last updated 2022-09-07 14:36:08

    Operational
    View Details
  • Referencing Service

    Last updated 2025-10-28 15:28:20

    Operational

    The tenancy assessment report referencing system

  • Section 13 Rent Increase

    Last updated 2022-08-19 11:53:57

    Operational
  • Section 21 Notice

    Last updated 2022-06-17 15:18:08

    Operational
  • Section 8 Notice

    Last updated 2022-06-18 14:49:23

    Operational

Past Incidents

—

No incidents reported.

No incidents reported.

No incidents reported.

Third party service running slow

3 years ago —
Fixed

Fixed

3 years ago —

The third-party service and AWS servers appear to be operating normally again.

If your agreement is showing "failed" or stuck "in progress", please edit the agreement, go to the last page and build again. It should work without trouble.

3 years ago —

A third-party service that compiles agreements in the cloud is experiencing difficulties and running slow or occasionally failing. It is due to AWS storage running slowly. We are closely monitoring.

You may find an agreement will show "in progress" for lengthy periods during this period.

We apologise for the inconvenience.

No incidents reported.

Builder defaults to Wales, stuck in progress or EPC not added

3 years ago —
Fixed
3 years ago —

After an update to the Tenancy Builder on 17 October 2022, a few customers have reported one or all of the following symptoms:

  • tenancy trying to build is stuck in progress
  • showing as Wales when it should be England or 
  • the EPC is not being inserted after choosing the certificate number.

We apologise for the trouble.

Please see this article, which provides a quick fix.

No incidents reported.
Previous Today Next