All systems are operational.
You can report an incident by creating a helpdesk ticket.
Last updated 2025-11-18 10:55:24
Main website of Guild of Residential Landlords
View DetailsLast updated 2021-01-20 12:34:19
PRS Accreditation Scheme website
Last updated 2025-12-06 16:26:25
Last updated 2025-09-30 09:37:14
Various services "build" the agreement before it is returned as a PDF
Last updated 2025-07-23 10:18:04
Digital Signing
Last updated 2022-09-07 14:36:08
Last updated 2025-10-28 15:28:20
The tenancy assessment report referencing system
Last updated 2022-08-19 11:53:57
Last updated 2022-06-17 15:18:08
Last updated 2022-06-18 14:49:23
The issue has been fixed.
We know that some users see a spinning wheel on the save and build of a tenancy. We apologise for the trouble and are investigating.
The issue has been resolved, and we apologise again for the trouble.
We know the digital signing events page shows a 500 error when clicked, and we apologise for the trouble.
The digital signing is fully functional, and it's only viewing this page which throws an error.
We are working on a fix.
The issue has been resolved, and guarantors will now be in the built agreement correctly. It would help if you edited -> save and build to see the change. We apologise for the trouble.
We know that for contracts in Wales, the last guarantor isn't correctly shown (e.g. if there are two, only one is shown or if there are four, only three). We are working on a fix and apologise for the trouble.