Guild of Residential Landlords
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Guild of Residential Landlords

You can report an incident by creating a helpdesk ticket.

  • https://www.landlordsguild.com

    Last updated 2025-11-18 10:55:24

    Operational

    Main website of Guild of Residential Landlords

    View Details
  • https://prsaccreditation.com

    Last updated 2021-01-20 12:34:19

    Operational

    PRS Accreditation Scheme website

  • docs.landlordsguild.com

    Last updated 2025-12-06 16:26:25

    Operational
  • Merge Data Cloud Services

    Last updated 2025-09-30 09:37:14

    Operational

    Various services "build" the agreement before it is returned as a PDF

  • Digital Signing

    Last updated 2025-07-23 10:18:04

    Operational

    Digital Signing

  • Applicants online application form

    Last updated 2022-09-07 14:36:08

    Operational
  • Referencing Service

    Last updated 2025-10-28 15:28:20

    Operational

    The tenancy assessment report referencing system

  • Section 13 Rent Increase

    Last updated 2022-08-19 11:53:57

    Operational
  • Section 21 Notice

    Last updated 2022-06-17 15:18:08

    Operational
  • Section 8 Notice

    Last updated 2022-06-18 14:49:23

    Operational

Past Incidents

4 months ago —
Fixed

Fixed

4 months ago —

The login issue has been resolved, and services — including Tenancy Builder — are now accessible. If you still experience problems, please clear your browser cache and cookies, and try again. If the issue persists, contact support at https://support.landlordsguild.com/help/2114337242

We apologise for the inconvenience, and thank you for your patience.

Investigating

4 months ago —

We are still experiencing an issue affecting logins to Tenancy Builder and other parts of the site. We apologise for the disruption and are continuing to investigate. Our IT support is currently unavailable (weekend), so we do not have a confirmed ETA - we will escalate first thing Monday if the issue is not resolved sooner.

Workarounds and contact

Next update: We will post another update later today or sooner if we have new information.

We apologise for the inconvenience and thank you for your patience.

4 months ago —

We are currently experiencing an issue on our websites that is affecting the ability to log in. We apologise for the inconvenience, and we are investigating the problem. We will provide updates here as soon as we have more information.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.