Referencing not working properly Friday 9th December 2022 09:00:00
We are aware that referencing isn't going through currently, and we apologise for the trouble. There is an issue with the third-party credit bureau authorising requests, and we have reported the problem and awaiting a response.
As a further update, the credit bureau has restored API access, and the referencing functions normally. We apologise for the trouble.
The third-party still has not fixed API access, but we will manually put requests through. Complete the form as usual, and we will do the report, which will be emailed to you. Reports may take a little longer than expected and won't appear in the Builder section. We apologise for any trouble.
We are still waiting for the bureau to resolve the issue.
