Tenancy Builder Tuesday 20th June 2023 10:06:07

The Tenancy Builder and digital signing were experiencing issues earlier this morning.

Tenancy Builder: You would likely see the agreement hanging "in progress". Digital signing: Some events would not be correctly added to the signing events page.

A fix has been deployed and the system is currently processing old records so for the next 10 - 20 minutes agreements might be slower to be completed.

We apologise for the inconvenience this has caused.

The issue has been fixed, and Tenancy Builder is working correctly again.

I appreciate your patience, and we apologise for the trouble.

Some digital signing events might not be shown on the events page (e.g. when a party opened an agreement). However, the digital signing was unaffected and has continued to work; only some events might not be displayed.

Posted 1 year ago by admin