Incident History

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  1. Sep 11, 2026

    1. Support has recovered.

    2. England has recovered.

    3. Wales has recovered.

    4. Wales appears to be down.

    5. Support appears to be down.

    6. England appears to be down.

  2. Sep 06, 2026

    1. Support has recovered.

    2. Tenancy Builder has recovered.

    3. Wales has recovered.

    4. England has recovered.

    5. Tenancy Builder appears to be down.

    6. Support appears to be down.

    7. England appears to be down.

    8. Wales appears to be down.

  3. Sep 05, 2026

    1. England has recovered.

    2. Wales has recovered.

    3. Tenancy Builder has recovered.

    4. Support has recovered.

    5. Tenancy Builder appears to be down.

    6. Wales appears to be down.

    7. Support appears to be down.

    8. England appears to be down.

  4. Sep 02, 2026

    1. Support has recovered.

    2. Support appears to be down.

  5. Aug 31, 2026

    1. Analyse with AI operational

      Analyse with AI is now operational. We are continuing to make minor updates and improvements, but the service is working.

  6. Aug 27, 2026

    1. Analyse with AI errors

      Some customers may see an error when using Analyse with AI for an application. We have notified our IT team, who are working on a fix. We apologise for the inconvenience.

  7. Aug 23, 2026

    1. Scheduled server maintenance complete

      Today's scheduled server maintenance has been completed. Guild websites are operating normally and we will continue to monitor them.

  8. Aug 21, 2026

    1. Routine maintenance complete

      This morning's routine maintenance has been completed. Website content and search results are operating normally.