Incident History

Back to status page

  1. May 11, 2026

    1. Wales has recovered.

    2. Support has recovered.

    3. Tenancy Builder has recovered.

    4. England has recovered.

    5. England appears to be down.

    6. Tenancy Builder appears to be down.

    7. Support appears to be down.

    8. Wales appears to be down.

    9. Wales has recovered.

    10. England has recovered.

  2. May 10, 2026

    1. Support has recovered.

    2. Support appears to be down.

    3. Support has recovered.

    4. Support appears to be down.

    5. Wales appears to be down.

    6. England appears to be down.

    7. Wales has recovered.

    8. England has recovered.

    9. Wales appears to be down.

    10. England appears to be down.

    11. England has recovered.

    12. Wales has recovered.

    13. Wales appears to be down.

    14. England appears to be down.

  3. May 04, 2026

    1. Tenancy Builder has recovered.

    2. Tenancy Builder appears to be down.

    3. Tenancy Builder has recovered.

    4. Tenancy Builder appears to be down.

    5. Tenancy Builder has recovered.

    6. Tenancy Builder appears to be down.

    7. Tenancy Builder has recovered.

    8. Tenancy Builder appears to be down.

    9. Tenancy Builder has recovered.

    10. Tenancy Builder appears to be down.

  4. May 03, 2026

    1. Tenancy Builder has recovered.

    2. Tenancy Builder appears to be down.

    3. Tenancy Builder has recovered.

    4. Tenancy Builder appears to be down.

  5. May 01, 2026

    1. Tenancy Builder has recovered.

    2. Tenancy Builder appears to be down.

    3. Tenancy Builder has recovered.

    4. Tenancy Builder appears to be down.

  6. Apr 28, 2026

    1. Signable have implemented a fix

      Signable says they have implemented a fix for the trouble with signing documents, so it should be working as expected now.

    2. Unable to sign documents

      Signable has updated its status page to say it is experiencing issues on its end, and some customers are unable to sign documents. If you or your tenant is experiencing difficulty, as I just did personally, with the page saying “loading” or other symptoms, please wait, and we will update here when we are aware of a fix. We apologise for the inconvenience.

  7. Apr 13, 2026

    1. Referencing working

      The credit bureau has implemented a fix and referencing is working again. Any stuck over the weekend have been completed and reports downloadable from the list.

      Thank you for your patience.

    2. Referencing not completing

      The credit bureau that carries out the referencing experienced technical issues over the weekend, but is working on a fix expected this morning.

      Reports submitted may appear stuck as “in progress”.

      No action is necessary, as the bureau will attempt to complete them after the fix, which should update the referencing list.

      We apologise for the inconvenience and we will update you if we get any more information.