Incident History

Today's scheduled server maintenance has been completed. Guild websites are operating normally and we will continue to monitor them.

This morning's routine maintenance has been completed. Website content and search results are operating normally.

Tenancy Builder is working normally again. The errors appear to have been caused by difficulties affecting a third-party provider used during the tenancy build process. We will continue to monitor the service.

Some customers are seeing errors when trying to build a tenancy. We are investigating and will post further updates here. We apologise for the inconvenience.

Today's server upgrades have been completed. All services are operating normally. Thank you for your patience.

We are carrying out a number of server upgrades throughout today. Customers may notice occasional brief outages while this work is completed. We will post another update when the upgrades are finished. We apologise for any inconvenience.

Today's maintenance across the Guild websites has been completed. All services are operating normally.

The maintenance work on the England and Wales content pages has been completed. The affected pages should now be working normally.

We are carrying out maintenance on the England and Wales content pages. Some content may display incorrectly or show an error while the work is in progress. The maintenance is taking longer than anticipated, but we are working to complete it now. Tenancy Manager and Tenancy Builder are unaffected. We apologise for the inconvenience.