All systems are operational

About This Site

This page shows currently known incidents. You can also view the uptime of all websites.

You can report an incident by creating a helpdesk ticket.

Success events shown on the graph are taken from various sources but are mainly from Tenancy Builder after a successful build.

Past Incidents

29.03.21

Merge Data Cloud Services Document data merge issue

There appears to be an issue with the 3rd party service which merges Builder data into PDF format. We are investigating and monitoring. Error code: tbv3-1720607

  • This appears to be fixed.

    • 28.03.21

    No incidents reported

    27.03.21

    No incidents reported

    26.03.21

    No incidents reported

    25.03.21

    Merge Data Cloud Services Logo converting issue

    The service which converts logos is currently down. Our default logo will be used instead. Error code: tbv3-1718939

  • User not entering a valid URL to an image caused error.

    • 24.03.21

    Merge Data Cloud Services Document data merge issue

    There appears to be an issue with the 3rd party service which merges Builder data into PDF format. We are investigating and monitoring. Error code: tbv3-1720607

  • We believe this service is operational. May have been a faulty logo URL

    • 23.03.21

    No incidents reported