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About This Site

This page shows currently known incidents. You can also view the uptime of all websites.

You can report an incident by creating a helpdesk ticket.

Success events shown on the graph are taken from various sources but are mainly from Tenancy Builder after a successful build.

Past Incidents

27.05.21

Merge Data Cloud Services Document data merge issue

There appears to be an issue with the 3rd party service which merges Builder data into PDF format. We are investigating and monitoring. Error code: tbv3-1720607

  • There was an issue with third party service but appears to be fixed now.

    • 26.05.21

    Merge Data Cloud Services Document data merge issue

    There appears to be an issue with the 3rd party service which merges Builder data into PDF format. We are investigating and monitoring. Error code: tbv3-1720607

  • Appears to be fixed

    • docs.landlordsguild.com Post tenancy address not being displayed

    We are aware that the tenants post tenancy address is not being populated into the deposit information when building an agreement. We are working on a fix and apologise for the inconvenience.

  • This has been fixed.

    • 25.05.21

    No incidents reported

    24.05.21

    No incidents reported

    23.05.21

    No incidents reported

    22.05.21

    No incidents reported

    21.05.21

    No incidents reported