All systems are operational

About This Site

This page shows currently known incidents. You can also view the uptime of all websites.

You can report an incident by creating a helpdesk ticket.

Success events shown on the graph are taken from various sources but are mainly from Tenancy Builder after a successful build.

Past Incidents

16.12.21

No incidents reported

15.12.21

No incidents reported

14.12.21

Applicants online application form Some fields not populating correctly

In addition to the earlier notification about form not submitting, it's also been reported that some fields are being populated with wrong results (e.g. pets showing "yes" when it should be "no"). We are working on this too.

  • We are currently testing the fixes for this issue plus the other one, and we hope this to be working soon. IMPORTANT: anybody who experienced issues with submission will require a new applicant record creating and resend the new link. Old links will not to work. We sincerely apologise for the inconvenience.

    • Applicants online application form Applicants not submitting

    We are aware of an issue where some applicants may not be able to submit their online application through our system. We are investigating the cause and working on a fix.

  • The system appears to be working now, and please test. NOTE: a new link will need to be generated (create new applicant) for the fixes to work. We apologise for the inconvenience and delays.

    • 13.12.21

    No incidents reported

    12.12.21

    No incidents reported

    11.12.21

    No incidents reported

    10.12.21

    No incidents reported