All systems are operational

About This Site

This page shows currently known incidents. You can also view the uptime of all websites.

You can report an incident by creating a helpdesk ticket.

Success events shown on the graph are taken from various sources but are mainly from Tenancy Builder after a successful build.

Past Incidents

02.05.22

No incidents reported

01.05.22

No incidents reported

30.04.22

No incidents reported

29.04.22

No incidents reported

28.04.22

No incidents reported

27.04.22

No incidents reported

26.04.22

docs.landlordsguild.com Data missing from documents

We are investigating reports that data is missing from tenancy agreements and are working on the issue

  • The issue of blank data has been fixed. You will need to rebuild any documents to see the results. We apologise for the trouble.

    • Merge Data Cloud Services Merge documents issue

    The 3rd party service which merges all documents into a single agreement appears to be down. We are investigating and monitoring. Error code: tbv3-1720792

  • We apologise for the outage with agreements and other forms. There was a significant issue with a third-party provider. The problem is now resolved, and everything should be working again. Once again, we apologise.

    As a side note, a small number of customers were having an issue signing a document through Signable. Signable has now fixed this issue, and it should be working again.