All systems are operational

About This Site

This page shows currently known incidents.

You can report an incident by creating a helpdesk ticket.

Success events shown on the graph are taken from various sources but are mainly from Tenancy Builder after a successful build.

Past Incidents

26.05.22

No incidents reported

25.05.22

docs.landlordsguild.com Tenancy Builder hanging “in progress”

Some customers are seeing the in progress indicator hanging when building an agreement. We are investigating the cause.

  • The issue has been fixed.

    • 24.05.22

    No incidents reported

    23.05.22

    docs.landlordsguild.com A third party provider is experiencing difficulties which will cause tenancy agreements to fail to be built or delayed.

    We will continue to monitor the 3rd party provider's status page and update when they have fixed the issue. We apologise for the disruption.

  • The 3rd party has fixed their service.

    • 22.05.22

    docs.landlordsguild.com Building of agreements and other forms undergoing scheduling maintenance

    The building of agreements and other forms are undergoing scheduled maintenance and will be back online soon.

  • Maintenance now complete

    • 21.05.22

    No incidents reported

    20.05.22

    No incidents reported