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About This Site

This page shows currently known incidents.

You can report an incident by creating a helpdesk ticket.

Success events shown on the graph are taken from various sources but are mainly from Tenancy Builder after a successful build.

Past Incidents

10.08.25

No incidents reported

09.08.25

docs.landlordsguild.com Issue logging in to websites

We are currently experiencing an issue on our websites that is affecting the ability to log in. We apologise for the inconvenience, and we are investigating the problem. We will provide updates here as soon as we have more information.

  • The login issue has been resolved, and services — including Tenancy Builder — are now accessible. If you still experience problems, please clear your browser cache and cookies, and try again. If the issue persists, contact support at https://support.landlordsguild.com/help/2114337242

    We apologise for the inconvenience, and thank you for your patience.

  • We are still experiencing an issue affecting logins to Tenancy Builder and other parts of the site. We apologise for the disruption and are continuing to investigate. Our IT support is currently unavailable (weekend), so we do not have a confirmed ETA - we will escalate first thing Monday if the issue is not resolved sooner.

    Workarounds and contact

    Next update: We will post another update later today or sooner if we have new information.

    We apologise for the inconvenience and thank you for your patience.

  • 08.08.25

    No incidents reported

    07.08.25

    No incidents reported

    06.08.25

    No incidents reported

    05.08.25

    No incidents reported

    04.08.25

    No incidents reported