Referencing restored — new system now live
Referencing is now working again. Rather than applying a temporary fix, we have deployed a new system that was already in development. All new references will automatically use the new system, which is much faster and which we hope will provide greater long-term stability.
If you have any reports still stuck as “in progress”, please contact us. We will process them through the new system and refund credits where necessary.
We apologise for the inconvenience and thank you for your patience.