Referencing working
The credit bureau has implemented a fix and referencing is working again. Any stuck over the weekend have been completed and reports downloadable from the list.
Thank you for your patience.
No problems detected.
Scroll down to see issues. If you encounter an issue not shown here, please submit a support ticket.
Incidents in the past 7 days
View full history-
Apr 19
No incidents on this day.
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Apr 18
No incidents on this day.
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Apr 17
No incidents on this day.
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Apr 16
No incidents on this day.
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Apr 15
No incidents on this day.
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Apr 14
No incidents on this day.
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Apr 13
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Referencing not completing
The credit bureau that carries out the referencing experienced technical issues over the weekend, but is working on a fix expected this morning.
Reports submitted may appear stuck as “in progress”.
No action is necessary, as the bureau will attempt to complete them after the fix, which should update the referencing list.
We apologise for the inconvenience and we will update you if we get any more information.
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