All systems are operational.
You can report an incident by creating a helpdesk ticket.
Last updated 2025-11-18 10:55:24
Main website of Guild of Residential Landlords
View DetailsLast updated 2021-01-20 12:34:19
PRS Accreditation Scheme website
Last updated 2025-12-06 16:26:25
Last updated 2025-09-30 09:37:14
Various services "build" the agreement before it is returned as a PDF
Last updated 2025-07-23 10:18:04
Digital Signing
Last updated 2022-09-07 14:36:08
Last updated 2025-10-28 15:28:20
The tenancy assessment report referencing system
Last updated 2022-08-19 11:53:57
Last updated 2022-06-17 15:18:08
Last updated 2022-06-18 14:49:23
The issue is now fixed.
We were made aware earlier today about an issue with the certificate number for an EPC not creating a PDF and are investigating at the moment. We suspect something has changed on the government website.
As a temporary measure, please find the EPC online and print the page as a PDF. Then, upload that PDF. This is effectively all our system is doing in the background.
We are continuing our work to fix the issue.