This issue has now been fixed. Tenant names will display in all cases

A fix is being worked on.

We are aware of an issue where if the tenant name is filled in but nothing else, the tenant name is not displayed at all on the produced tenancy agreement. To fix, please enter an email in the tenant email field. This email will not be displayed on the tenancy agreement so it can be anything (as long as a valid email). We apologise for the inconvenience. IT department has been notified and a fix will be made by tomorrow.