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About This Site

This page shows currently known incidents. You can also view the uptime of all websites.

You can report an incident by creating a helpdesk ticket.

Success events shown on the graph are taken from various sources but are mainly from Tenancy Builder after a successful build.

Past Incidents

13.04.21

Merge Data Cloud Services Agreement conversion taking longer than normal

The 3rd party service which merges the documents into a single PDF has a degraded service. Building is working but will take longer than normal to be completed and returned to the Builder. We apologise for the inconvenience. The 3rd party service is aware and are trying to fix.

  • The issue now appears to be resolved.

    • 12.04.21

    No incidents reported

    11.04.21

    No incidents reported

    10.04.21

    No incidents reported

    09.04.21

    No incidents reported

    08.04.21

    Merge Data Cloud Services Issue with 3rd party service

    A 3rd party service used for merging data and converting to PDF appears to be down. We have identified and are investigating. Error code: s21-1172093

  • Appears to be now working.

    • 07.04.21

    No incidents reported

    06.04.21

    Merge Data Cloud Services Merge documents issue

    The 3rd party service which merges all documents into a single agreement appears to be down. We are investigating and monitoring. Error code: tbv3-1720792

  • Appears to be working. May have been a corrupt uploaded attachment