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About This Site

This page shows currently known incidents. You can also view the uptime of all websites.

You can report an incident by creating a helpdesk ticket.

Success events shown on the graph are taken from various sources but are mainly from Tenancy Builder after a successful build.

Past Incidents

04.10.22

No incidents reported

03.10.22

Merge Data Cloud Services Document data merge issue

There appears to be an issue with the 3rd party service which merges Builder data into PDF format. We are investigating and monitoring. Error code: tbv3-1720607

  • It appears this issue is now resolved. We will continue to monitor, and we apologise for the trouble this caused.

  • Further update: the third-party provider has responded and is working on a fix. Once again, we apologise for the trouble and will continue monitoring closely.

  • We apologise for the trouble. We have notified the third-party provider about issues accessing their service and await a response.

    • 02.10.22

    No incidents reported

    01.10.22

    No incidents reported

    30.09.22

    No incidents reported

    29.09.22

    No incidents reported

    28.09.22

    No incidents reported