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About This Site

This page shows currently known incidents. You can also view the uptime of all websites.

You can report an incident by creating a helpdesk ticket.

Success events shown on the graph are taken from various sources but are mainly from Tenancy Builder after a successful build.

Past Incidents

20.06.23

docs.landlordsguild.com Tenancy Builder

The Tenancy Builder and digital signing were experiencing issues earlier this morning.

Tenancy Builder: You would likely see the agreement hanging "in progress". Digital signing: Some events would not be correctly added to the signing events page.

A fix has been deployed and the system is currently processing old records so for the next 10 - 20 minutes agreements might be slower to be completed.

We apologise for the inconvenience this has caused.

  • The issue has been fixed, and Tenancy Builder is working correctly again.

    I appreciate your patience, and we apologise for the trouble.

    Some digital signing events might not be shown on the events page (e.g. when a party opened an agreement). However, the digital signing was unaffected and has continued to work; only some events might not be displayed.

  • 19.06.23

    No incidents reported

    18.06.23

    No incidents reported

    17.06.23

    No incidents reported

    16.06.23

    No incidents reported

    15.06.23

    No incidents reported

    14.06.23

    No incidents reported