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This page shows currently known incidents.

You can report an incident by creating a helpdesk ticket.

Success events shown on the graph are taken from various sources but are mainly from Tenancy Builder after a successful build.

Past Incidents

05.03.24

No incidents reported

04.03.24

No incidents reported

03.03.24

No incidents reported

02.03.24

No incidents reported

01.03.24

No incidents reported

29.02.24

No incidents reported

28.02.24

No incidents reported

27.02.24

Merge Data Cloud Services Document data merge issue

There appears to be an issue with the 3rd party service which merges Builder data into PDF format. We are investigating and monitoring. Error code: tbv3-1720607

  • It looks like the third-party service is operational again. We will continue to monitor.

  • We apologise for the trouble caused. We are noticing longer than expected execution times and, on occasion, a 504 server error to the third-party API. We have informed the third party about the issues and await their reply.